GoFoodPet Privacy Policy
1. General Information
This Privacy Policy outlines the rules for processing and protecting the personal data of users of the GoFoodPet website (hereinafter “the Site”). The Site is operated by GoFoodPet, headquartered at 17 Broadwalk, Crawley RH10 1HJ, United Kingdom. We care about your privacy and the security of your personal data.
2. Data Controller
The data controller for your personal data is GoFoodPet, headquartered at 17 Broadwalk, Crawley RH10 1HJ, United Kingdom.
3. Data Collected
While using the Site, we may collect the following personal data:
- Name and surname
- Email address
- Delivery address
- Phone number
- Payment information (processed by Stripe)
- IP address
- Browser information
4. Purpose of Data Processing
Your personal data is processed for the following purposes:
- Fulfilling orders and providing services offered by GoFoodPet
- Handling inquiries and complaints
- Sending newsletters and marketing information (if consented to)
- Improving the functionality of the Site and user experience
- Complying with legal obligations
5. Payments
Payments on the Site are made via Stripe. Stripe is an independent data controller for the purposes of payment processing. Stripe’s Privacy Policy is available at [Stripe Privacy Policy link]. GoFoodPet does not store full credit card details or other payment information.
6. Legal Basis for Data Processing
The processing of your personal data is based on:
- Your consent (Art. 6(1)(a) GDPR)
- The necessity of processing for the performance of a contract (Art. 6(1)(b) GDPR)
- The necessity of processing for the purposes of the legitimate interests pursued by GoFoodPet (Art. 6(1)(f) GDPR)
7. Data Sharing
Your personal data may be shared with the following categories of recipients:
- Payment service providers (Stripe)
- Courier and logistics companies
- Entities managing our IT systems
- Government authorities if required by law
8. Data Retention Period
Your personal data is retained for the period necessary to achieve the purposes for which it was collected or for the period required by law.
9. Your Rights
You have the right to:
- Access your personal data
- Rectify your data
- Erase your data (right to be forgotten)
- Restrict the processing of your data
- Data portability
- Object to the processing
- Withdraw consent to data processing (if processing is based on consent)
- Lodge a complaint with the supervisory authority (Information Commissioner’s Office)
10. Data Security
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or damage.
11. Changes to the Privacy Policy
GoFoodPet reserves the right to make changes to this Privacy Policy. The current version of the Privacy Policy will always be available on our Site. We encourage you to regularly review our Policy to stay informed about any updates.
12. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us:
GoFoodPet
17 Broadwalk
Crawley RH10 1HJ
United Kingdom
Email: info@agritradestore.co.uk
Phone: +44 7854 655766